Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our shipping policy below before placing your order.

Shipping Locations

We currently ship within the United States only.

Order Processing & Shipping Times

  • Orders placed Tuesday–Friday before 5:00 PM Central Time ship the same day.

  • Orders placed after 5:00 PM Central Time, or on Saturday–Monday, will ship on the next business day.

  • Business days are Tuesday through Friday, excluding major holidays.

While we strive to ship all qualifying orders the same day, order volume or unforeseen circumstances may occasionally cause slight delays.

Shipping Rates

  • Free shipping on orders over $89

  • $9 flat-rate shipping on orders under $89

Shipping rates apply to standard delivery within the United States.

Carriers

  • We ship primarily via UPS.

  • Orders shipping to PO Boxes will be sent via USPS.

  • If you prefer a specific carrier, please contact us prior to placing your order. We will accommodate requests when possible.

All orders include tracking information, which will be automatically provided once your order ships.

Signature Confirmation

Signature confirmation is available upon request. If you would like a signature required for delivery, please contact us before your order ships.

Shipping of Automatic Knives

We do not restrict the shipment of automatic knives. However, it is the customer’s responsibility to understand and comply with all applicable local, state, and federal laws regarding knife ownership and receipt.

By placing an order, you confirm that you are legally permitted to purchase and receive the item in your jurisdiction.

Lost or Missing Packages

If a package is lost in transit, we will initiate a carrier investigation.

Refunds or replacements will be issued only after the carrier completes its investigation and determines that the package was not delivered to the shipping address provided at checkout.

If a package is marked as delivered by the carrier, but the customer reports it as missing, we will assist in filing a claim; however, resolution is subject to the carrier’s investigation and final determination.

Incorrect or Undeliverable Addresses

Customers are responsible for providing an accurate shipping address at checkout.

If a package is returned due to an incorrect or incomplete address:

  • The customer may be responsible for additional reshipping charges.

  • Any fees charged by the carrier to intercept or redirect a package may also be passed on to the customer.

Please double-check your shipping information before submitting your order.

Pre-Orders

We may occasionally offer pre-order items.

  • Payment for pre-orders is collected at the time the order is placed.

  • Pre-ordered items will ship once they become available.

  • If your order contains both in-stock and pre-order items, the order may ship once all items are available unless otherwise arranged.

Estimated arrival dates are subject to change based on manufacturer timelines and availability.

If you have any questions regarding shipping, please contact us prior to placing your order. We are happy to help.